Privacy policy

What GuestWalls processes

Hosts create an account and events. We process the host’s account identifiers, event settings, event code, moderation choices, and any messages or photos submitted to an event. Guests do not create accounts; they may provide a display name, message, reaction, and optional photo.

Why we use this data

We use the data to authenticate hosts, run event walls, enforce guest passwords, moderate and display posts, prevent abuse, provide playback, maintain security, and respond to support or legal requests. We do not sell personal data or use guest posts for targeted advertising.

Service providers

Clerk provides host authentication and uses necessary browser storage or cookies to keep hosts signed in. Convex provides the application database, realtime functions, and file storage. Hosting and delivery providers process network and device information needed to serve the site securely. Each provider processes data under its own terms and safeguards.

Analytics

Our public marketing pages use Google Analytics to measure how many people visit and which pages they read. It sets cookies or similar identifiers and shares information such as page address, referrer, approximate location, and device and browser type with Google. It does not run on event walls, the guest posting page, or the host dashboard, so guest messages and photos are never sent to it. You can opt out with Google’s browser add-on or by blocking analytics cookies in your browser.

Guest access and security

Guests join using an event code and, when enabled by the host, an event password. A short-lived access token is stored in the guest’s browser session. Host dashboards require an authenticated account. Hosts control moderation and can remove posts.

Retention and deletion

Active events remain available to their host. When a host closes an event, guest access and new posting stop immediately. The host can still use the dashboard and playback during a 30-day retention window. The event, posts, and stored media are then automatically deleted. A host may permanently delete a closed event sooner. Expired guest access sessions are routinely removed.

Your choices and rights

Hosts can edit, close, reopen during the retention window, or delete their events from the dashboard. A guest who wants a post removed should contact the event host, who controls that wall. Depending on where you live, you may also have rights to access, correct, delete, restrict, or object to processing of personal data.

Children

GuestWalls is intended for event hosts and invited audiences, not for children to create host accounts independently. Hosts are responsible for choosing appropriate access and moderation settings for their audience.

Changes and contact

We may update this policy as the service changes and will revise the effective date above. Privacy questions or rights requests can be sent to privacy@guestwalls.com.